Return and Refund Policy

Return and Refund Policy
Take Online
📧 Email: Help@Takeonline.shop

At Take Online, your satisfaction is our top priority. If you are not entirely happy with your purchase, we’re here to help with a fair and simple return and refund process.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return, the item must:

  • Be unused and in the same condition that you received it.

  • Be in its original packaging.

  • Have the receipt or proof of purchase.

Non-returnable items include:

  • Gift cards

  • Downloadable software products

  • Health and personal care items (if opened)

Return Process

To start a return, please contact us at Help@Takeonline.shop. We will provide you with return instructions and the address for shipping your item back.

Customers are responsible for paying the return shipping costs unless the item was damaged, defective, or incorrect.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 5–10 business days.

  • Shipping costs are non-refundable.

Late or Missing Refunds

If you haven’t received a refund after the processing time:

  1. Check your bank account again.

  2. Contact your credit card company.

  3. Then contact your bank.

If you’ve done all of this and still have not received your refund, please contact us at Help@Takeonline.shop.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery with a photo and description of the issue. We will replace or refund the item at no additional cost to you.